Lab Services专业 · 高效 · 可靠

Fully itemized quotes covering labor, reagents & consumables, sequencing/outsourcing costs, and project management. Each line item can be used for grant budget planning. Signed quotes remain valid for 30 days; any under-billed items are covered by Unizur at no additional cost.

Yes. After kickoff you get a dedicated project dashboard with milestones. Key nodes (sample received, lab done, analysis done, figure draft) are auto-synced via email or WeCom. Bi-weekly sync meetings can be scheduled. All raw data and deliverables are accessible via the client portal after delivery.

Storage conditions by type: (1) FFPE blocks/slides: sealed at RT, standard courier is fine; (2) Serum/plasma: dry ice or -80°C; (3) Cells/tissue: liquid nitrogen or RNAlater then -20°C; (4) Protein/antibody: 4°C cold pack (within 24h) or dry ice (long distance). Please attach a sample registration form and confirm the list with your advisor before shipping.

We follow a cause-first, tiered policy: (1) Sample-quality issues (degraded protein, RIN<6 RNA, aged FFPE): we issue an objective QC report, propose salvage options, and do not charge for the failed portion. (2) Unizur technical error: the module is redone free of charge until accepted, with daily compensation at 0.3~1‰ for delays. (3) Uncontrollable factors (instrument outage, bad reagent batch): costs split 50/50 and we prioritize a backup plan.

Fabrication is an absolute red-line principle at Unizur. Every experiment keeps full raw records (imaging files, logs, QC reports). All raw data (.tif originals, bcl/fastq, instrument CSVs) are delivered together with the final report, and every result is independently reproducible by a third-party lab. Any proven fabrication would result in a full refund.

All projects are covered by a signed NDA with layered safeguards: (1) Server storage in isolated partitions with AES-256 in transit; (2) Minimal-access principle: only the project manager, lab tech, and bioinformatician get access with accounts revoked on departure; (3) No real client data, histopathology images, or client names ever appear in public cases or marketing materials without written approval. Public cases are either de-identified or explicitly authorized.

No. Unizur's role is strictly a technical service provider. By default we do not request first, co-first, or corresponding authorship. Standard collaboration only requires Acknowledgments, or at most 3rd~5th position technical authorship when there is genuine intellectual contribution. If clients wish to offer authorship, we sign an Authorship Contribution Statement adhering strictly to all 4 ICMJE authorship criteria (substantial contribution, drafting, final approval, accountability). No coercive authorship ever.

Absolutely. Copyright of all figures, tables, and scripts is transferred to the paying client (explicit in Contract Article 9), with Unizur only retaining a QA/QC archive copy. Figures are exported at 300 DPI in CMYK for print (RGB sources also provided for editing). Bioinformatics analyses come with runnable R/Python scripts for one-click re-generation under journal requirements. If reviewers comment on figure format or statistical issues, we support revisions free of charge.

(1) No MOQ — 100μL single-tube order is supported. (2) Order via Reagent Mall → search → cart → submit, or contact your advisor. (3) We issue formal VAT normal / special invoices. (4) Payment methods: bank transfer, Alipay enterprise, WeCom enterprise; for returning clients in good standing we can ship before payment on stock items; new clients pay upfront to establish the relationship. (5) University/hospital groups can use centralized procurement or in-hospital catalog SKU workflow.

In-stock antibodies: orders placed before 16:00 ship same day. Jiangzhe-Hu next-day; rest of China 2~3 days. Shipped in 2~8°C cold chain with ice packs, foam box, and temperature logger; each box includes a QC slip (lot number, QC date, WB validation data). Short-term use at 4°C (within 1 month) or aliquot and store at -20°C protected from light. If arrival temperature deviates, replacement is free.

30-day worry-free quality guarantee: (1) If the antibody does not work within 30 days following the recommended protocol (provide raw blot / background pictures) → choose between free replacement or full refund. (2) If the chosen application is outside validated ones (e.g. used for ChIP without ChIP validation) → free exchange to any SKU of equal price. (3) Lot-to-lot inconsistency preventing reproducibility → full refund. All售后 settled within 3 business days after a single raw-data submission.

Absolutely. Delivery is not the end of service. Within 12 months post-delivery, we offer free technical Q&A, result reproducibility support, figure polishing, and technical drafting of reviewer responses. After 12 months we only charge a small labor fee proportional to actual effort. We also congratulate clients on paper acceptance, and returning clients enjoy priority scheduling + discounted pricing on follow-up projects.

We support two types of formal invoices: (1) VAT electronic ordinary invoice — PDF to your inbox same or next business day, directly reimbursable. (2) VAT special paper invoice — mailed via SFExpress within 2 business days. For the invoice title please provide full legal entity name + taxpayer ID; for special invoices also bank name, address, and phone. Line items can be “Technical Service Fee / Experiment Analysis Fee / Reagent Fee / Bioinformatics Analysis Fee” or other wording compliant with your hospital/university finance rules.

Three core differentiators: (1) True wet/dry integration under one roof — lab data issues are caught immediately during analysis, eliminating blame-shifting between vendors. (2) Professional team — 85%+ hold Master/PhD degrees; every project manager has 3+ years hands-on research experience and understands real academic goals, not just pricing. (3) Reagent + service synergy — 25,000+ in-house antibodies preferred for experiments, meaning stricter QC, faster turnaround, and lower overall cost than reagent outsourcing.

Yes. All projects use formal Technical Service Contract (or Product Sales Contract) sealed by both parties with explicit scope, deliverables, timeline, pricing, confidentiality, breach remedies, and dispute resolution. Payment via company bank transfer is the default; bank account details are in the contract appendix. Invoice-before-payment or down-payment kickoff workflows are both negotiable.

Yes. All bioinformatics deliverables include: (1) Runnable R/Python/Shell scripts with version info (sessionInfo / requirements.txt); (2) Processing scripts for QC, alignment, quantification, DEG; (3) Figure-plotting scripts — just tune parameters to re-generate under other journal color palettes. (4) A pre-built Docker image or conda YML for one-click environment setup. Our guarantee: the same pipeline runs on new data 3 years from now without modifications.

We do not promise 100% success (objective NSFC hit rates are only 10%~25%). Instead we offer three guarantees: (1) Methodology — all rationale logic chains, research content, technical roadmap, feasibility, and innovation abstracts drafted by advisors with 3+ awarded grants and double-reviewed. (2) Anti-plagiarism — dual-system CNKI + NSFC plagiarism check, repetition rate <8%. (3) Missed-award remedy — if not awarded, one free deep revision + reviewer-specific tailored update next year for the same project.

Absolutely — serving clinician researchers without coding background is one of our core scenarios. We provide end-to-end clinical-data → publishable-figure service: (1) Clinicians only need raw Excel/SPSS tables plus the research question (e.g. predictive value of Marker A for prognosis). (2) We handle cleaning, statistical modeling (uni/multi Cox, nomogram, ROC, calibration, DCA), bioinformatics external validation, and visualization. (3) Deliver publication-ready HD figures + methods paragraph + statistics report. Clinicians only need to validate logical consistency.

Unizur holds: (1) Business license covering biotech, medical R&D scope; (2) Partner labs with dual SPF-grade animal production + use licenses; (3) BSL-2 lab registration for molecular and pathology platforms; (4) All human-sample work strictly complies with the Declaration of Helsinki and China's Human Genetic Resources Regulation — IRB/ethics approval + informed consent is required for every project. For special samples (high-risk pathogens, embryonic/reproductive) please confirm compliance with your advisor before placing order.

Yes. For institutional approval workflows we offer: (1) A sealed price quotation / letter of intent first for internal sign-off. (2) Kick off experiments right after both parties sign the Project Start Confirmation. (3) Formal contract and invoice can be finalized within 30 days after approval is granted. This workflow has been used by 95% of our tertiary hospital and university clients with zero delivery delays caused by administrative hold-ups.